Shipping policy

Our team is working hard to ensure quick and safe deliveries. However due to an influx in demand, combined with supply chain shortages, shipping may take a little longer than usual. Once an order is placed, we take around 1 working days to process the order.

During the week it takes one working day, but if you order on a Friday evening or at the weekend it may take a little longer. - Once your order has been processed, it will be dispatched and delivery takes an average of 6 - 12 working days.

While we strive to deliver your order in a timely manner, we cannot be held responsible for any shipping or delivery delays that are outside of our control, including those caused by the courier, customs, or other factors and issues that may occur during shipping.

If you experience any problems with your delivery, please contact the courier directly for assistance. We are not responsible for any lost, stolen, or delayed packages. Please be aware that you may be liable for any of your country’s duties, taxes and customs charges. please don't hesitate to contact us by email at support@originalpawlab.com for any questions.